Children's Privacy Policy
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Statement
Last Updated: 1st August 2025
Introduction
Litzi Education Group Pty. Ltd. is committed to the privacy and safety of children who use our site and application.
In our documentation and terms, the words "children" and "students" are interchangeable and have the same meaning.
This Children’s Online Privacy Policy explains our information collection, disclosure, and parental consent practices with respect to information provided by children under the age of 13 (“child” or “children”).
This policy is in accordance with the U.S. Children’s Online Privacy Protection Act (“COPPA”), and outlines our practices in both the United States and the whole world, regarding children’s personal information.
The information we collect from students and children, how we makse use of it, and how we communicate with parents and schools
Litzi offers to its users a range of sites and applications, some of which are primarily targeted at children, and others that are intended for their families, and schools.
Our sites and applications offer a variety of activities, including activities that may collect information from children.
Below we summarize potential instances of collection and outline how and when we will provide parental notice and/or seek parental consent.
In any instance that we collect personal information from a child, we will retain that information only so long as reasonably necessary to fulfill the activity request or allow the child to continue to participate in the activity, and ensure the security of our users and our services, or as required by law.
In the event we discover we have collected information from a child in a manner inconsistent with COPPA’s requirements, we will either delete the information or immediately seek the parent’s consent for that collection.
Registration
Children can not directly register with our sites and applications to view content, play games, participate in contests, and engage in special features, among other things.
Only Schools and Parents can register a student or child on their behalf. We expect and assume that schools and parents have a legal right and ability to do so on behalf of the student or child.
During the registration process, we may ask the school or parent to provide the child's first name, an optional initial for their last name, and their gender. We also may ask for birth dates or birth year from children to validate their ages.
About the collection of parent email address: Consistent with the requirements of COPPA, on any child-targeted site or application, or in any instance where we ask for age and determine the user is age 12 or under, we will ask for a parent, guardian or carer email address before we collect any personal information from the child.
Content Generated by a Child
Certain activities on our sites and applications allow children to create or manipulate content and save it within the site or application. None of these activities require children to provide any personal information and therefore may not result in notice to the parent or require parental consent. If an activity potentially allows a child to insert personal information in their created content, we will either pre-screen the submission to delete any personal information, or we will seek verifiable parental consent by email for the collection. Examples of created content that may include personal information are stories or other open-text fields, and drawings that allow text or free-hand entry of information.
Teacher consent in lieu of a parent
With regard to school-based activities, COPPA allows teachers and school administrators to act in the stead of parents to provide consent for the collection of personal information from children. Schools should always notify parents about these activities. For more information on parental rights with respect to a child’s educational record under the Family Educational Rights and Privacy Act (FERPA), please visit the FERPA site.
Chat
We do not provide any chat or messaging service within our sites or applications that students or children can use.
Email Contact with a Child
We do not send any emails to students or children.
Push Notifications
Push notifications are notifications on mobile and other devices that are typically associated with downloaded applications, and which can communicate to the device holder even when the application is not in use.
Push notifications do not require any personal information, nor do they share any personal information. They are used solely to remind hers (schools, parents, carers and children) of incomplete activities.
Geolocation Data
We do not request or collect geolocation data during children's use of our Sites and Applications.
Persistent Identifiers
When children interact with us, certain information may automatically be collected, both to make our sites and applications more interesting and useful to children and for various purposes related to our business. Examples include the type of computer operating system, the child’s IP address or mobile device identifier, the web browser, the frequency with which the child visits various parts of our sites or applications, and information regarding the online or mobile service provider. This information is collected using technologies such as cookies, flash cookies, web beacons, and other unique identifiers. This information may be collected by is or by a third party. This data is principally used for internal purposes only, in order to:
- provide children with access to features and activities on our sites and applications
- customize content and improve our sites and applications
- conduct research and analysis to address the performance of our sites and applications
- generate anonymous reporting for use by us
What information collected from Children is available to others
In addition to those rare instances where a child’s personal information is posted publicly (after receiving high-level parental consent), we also may share or disclose personal information collected from children in a limited number of instances, including the following:
- We may share information with our service providers if necessary for them to perform a business, professional, or technology support function for us.
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We may disclose personal information if permitted or required by law, for example, in response to a court order or a subpoena. To the extent permitted by applicable law, we also may disclose personal information collected from children
- In response to a law enforcement or public agency’s (including schools or children services) request;
- If we believe disclosure may prevent the instigation of a crime, facilitate an investigation related to public safety or protect the safety of a child using our sites or applications;
- To protect the security or integrity of our sites, applications, and other technology, as well as the technology of our service providers; or
- To enable us to take precautions against liability.
Parents & School's Rights
At any time any for any reason, parents and schools can refuse to permit us to collect further personal information from their children in association with a particular account.
Parents and schools can request that we delete from our records the personal information we have collected in connection with that account. Please keep in mind that a request to delete records may lead to a termination of an account, membership, or other service.
Parents and schools can delete their student's or child's personal information by logging in to their account.